Shopping Information
What products does YouthMart offer?
We specialize in sports and stationery products. Our collection includes sportswear, equipment, school and office supplies, art materials, and more—exclusively available in Nepal.
Do you offer home delivery?
Yes! We provide home delivery services across Nepal. Delivery charges vary based on location and order size.
How can I track my order?
Once your order is dispatched, you'll receive a tracking ID via email or SMS. You can use this ID to track your package through our website.
Do you have a physical store?
Currently, we operate as an online-only store, offering a seamless e-commerce experience with doorstep delivery all over Nepal.
Payment Information
What payment methods do you accept?
We accept:
- ✔ Cash on Delivery (COD)
- ✔ Online payments via eSewa, Khalti, and IME Pay
Is online payment secure?
Yes! We use secure payment gateways to ensure your transactions are safe and encrypted.
Do you offer refunds?
Yes, we offer refunds and exchanges under certain conditions. Please check our refund policy for details.
Order Returns
Can I return a product?
Yes, you can return products within 7 days of receiving them, provided they are in their original condition.
How do I request a return?
Contact our support team via email or phone, and we will guide you through the return process.
Are return shipping costs covered?
Return shipping costs are the customer's responsibility unless the return is due to a defect or incorrect product received.
